Terms of Service

1.What we provide

Postsorter is a Chrome extension and website that help you sort Instagram and TikTok profiles by views, likes, comments and similar numbers, see statistics, and download videos, covers and music for content you are allowed to save. It is an independent tool. It is not made, endorsed or sponsored by Instagram, TikTok, Meta or ByteDance, and those names belong to their owners.

2.Your account

• You must be at least 16 years old and able to enter into a contract.
• Give accurate details and keep your password safe. You are responsible for what happens under your account.
• One account is for one person. Do not share your login or your plan with others, and do not sell or give away access.
• Tell us right away if you think someone else got into your account.

3.Plans and your licence

A plan is a one-time purchase that gives you access to the extension's Pro features for the period you chose (for example 1 month, 6 months or 1 year). Plans do not renew automatically and there is nothing to cancel.

If you buy while a plan is still running, the new period is added after the current one ends, so you lose no days.

We give you a personal, non-exclusive, non-transferable licence to use the extension for your own use while your plan is active. You can use it in as many of your own browsers as you like. You can see them under Devices and log out or block any of them. We may limit or block browsers that are abused.

We may change features, prices or limits for future purchases. A change will not shorten a period you have already paid for.

4.Acceptable use

You agree not to:

• break the law, or the terms of Instagram, TikTok or any other service you use with the extension;
• use the extension to harass, stalk or harm anyone, to collect private or personal data about people in bulk, or to send spam;
• download, copy or republish content that you do not have the right to use. You are responsible for respecting the creators' rights and the platforms' rules;
• copy, resell, rent, share or sublicense the extension or your plan, or share licence tokens;
• reverse engineer, tamper with, or get around the licence check, device limits or any security measure, or try to access other users' accounts or data;
• overload, scan or attack our website or servers, or use automated tools to sign up or log in at scale.

If you break these rules we may suspend or end your account and plan without a refund, as described below.

5.Third-party platforms

The extension depends on how Instagram and TikTok work. They can change their sites, limits or rules at any time, which can make a feature stop working or work differently. We try to fix problems quickly but cannot promise that every feature will always work. If a feature is broken for a long time, contact us and we will try to help. Plans are not refundable, as explained in our Refund Policy.

6.Prices and payment

• Prices are shown at checkout in US dollars and may include taxes, depending on where you live.
• Card, PayPal, Apple Pay and Google Pay payments are processed by Paddle.com, which is the merchant of record and the seller of the plan to you. Paddle's terms apply to the payment, and Paddle will appear on your statement and receipt.
• You can also pay in cryptocurrency. We check each crypto payment by hand, normally within 24 hours, and activate the plan once it is confirmed on the blockchain. Send the exact amount to the address shown, on the network shown. Funds sent to a wrong address or network cannot be recovered.

7.No refunds

All sales are final. Once a payment is made, we do not offer refunds or money back for any plan, in whole or in part, including for unused time, a change of mind, or a feature that stops working because Instagram or TikTok changed. Please try the free parts of the extension and read the plan details before you buy. The details are in our Refund Policy, which is part of these terms.

8.Suspension and ending

You can stop using the service and delete your account at any time under Settings.

We may suspend or end your access if you break these terms, if a payment is reversed or disputed, or to protect the service or other people. If a plan ends for any reason, including suspension, we do not refund the unused time.

When an account is deleted, the plan and the data described in our Privacy Policy are deleted too.

9.Our rights

The extension, the website, the design, the name and the logo belong to us or our licensors. These terms give you only the right to use the service as described, nothing more. You keep all rights to your own data. The Instagram and TikTok content you view or download belongs to its creators and those platforms.

10.No guarantees

The service is provided "as is" and "as available". We do not promise that it will be uninterrupted, error-free or that numbers shown by the platforms are accurate or complete. Nothing in these terms limits rights you have under the consumer protection law of your country that cannot be waived.

11.Limit of liability

To the extent the law allows, we are not liable for indirect or consequential losses, lost profits, lost data, or for actions taken by Instagram, TikTok or others against your accounts. Our total liability for any claim about the service is limited to the amount you paid us in the 12 months before the claim. This does not limit liability that cannot be limited by law, such as for fraud or for death or personal injury caused by negligence.

12.You and us

You agree to defend us against claims made by third parties that result from your breach of these terms or your misuse of the service, to the extent the law allows.

13.Changes

We may update these terms. If a change matters, we will update the date above and tell you in advance by email or in your dashboard. If you keep using the service after the change takes effect, you accept it. If you disagree, stop using the service. Plans you have already bought are not refunded.

14.Governing law and disputes

These terms are governed by the law that applies where the operator of Postsorter is established, without affecting your mandatory consumer rights in your own country. Before going to court, please email us so we can try to solve it.

15.Contact

support@postsorter.in. We usually reply within one business day.